If your long awaited holiday is interrupted by long delays, cancellations or lost baggage, be sure you know your rights. The European Commission has launched a Europe-wide publicity campaign including a dedicated website to inform passengers about their rights.
Shopping online is safe and easy when you know your rights before you spend. Citizens Advice Bureau has an information leaflet with advice on using a credit or debit card online. Find out what to do if goods are damaged or undelivered.
If you're over sixty, find out if you're claiming all your benefit entitlements. Use Access to Benefits' online benefit calculator or make an appointment at an advice agency for a benefits check.
